Order & delivery times
FALL PROTECTION SYSTEMS
JUST-IN-TIME FOR YOUR SAFETY
Good service is a top priority for us and extends to all areas of our company. We firmly believe that excellent customer service goes hand in hand with a smooth ordering process and on-time deliveries. For this reason, we would like to give you a comprehensive insight into our ordering and delivery process so that you are always well informed and can have complete confidence in your orders with us.
Ordering fall protection systems should not be taken lightly. Rather, it requires thorough specialist advice as well as careful planning and execution. After the consultation, we take care of the entire ordering and delivery process so that you receive the right products at the right time.
Our friendly customer service team will be happy to answer your questions and assist you with your order. You can order by phone during our business hours or contact us for detailed advice. You are also welcome to use our contact form for a non-binding inquiry. We always endeavor to take your individual wishes into account.
Everything from a single source. You can find more information on the entire process from planning to quotation here:
ORDER
The sales department creates packing lists for shipping from your order.
Your packing list will be processed by the shipping department. Your order will be put together.
The parcels are filled with your order. Individual circumstances, such as delivery date, export country, shipping partner, single or multiple products, as well as environmental and packaging protection are taken into account.
The delivery bill is attached to the parcel and your order is ready for delivery.
We will now hand over your delivery to the shipping company. You will shortly receive a tracking link so that you can track your parcel transparently.
ORDER & INQUIRY FORM
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FIND THE RIGHT CONTACT PERSON FOR YOU
EUROPE-WIDE DELIVERY
PUNCTUAL, SUSTAINABLE, EFFICIENT
We understand how important it is that your products arrive on time, which is why we have designed our delivery processes for maximum efficiency and reliability. Once we receive your order, we do everything we can to ensure on-time delivery. We understand how important it is that your products arrive exactly when you need them – neither sooner nor later. Our approach is based on the “JUST-IN-TIME” principle, so that your requirements and deadlines are always taken into account individually.
- JUST-IN-TIME thanks to large storage capacities: A key to our successful delivery process is the fact that we have the majority of our LUX-top® fall protection systems in stock in the required quantities. This ensures that the products you require are always available and enables us to respond quickly to your orders.
- Sophisticated logistics for our deliveries: Our deliveries are characterized by well thought-out prefabrication, which optimizes the construction process on site. Each package is carefully sorted by component, with particular attention paid to the type of roof and substrate. This precise pre-sorting not only increases efficiency during installation, but also considerably simplifies the work processes on
the construction site. This not only enables our customers to complete their construction projects on time, but also increases precision and safety during installation.
- Flexible production for individual requirements: Our production capacities are designed to manufacture both standard products and customized special designs in the shortest possible time. We understand that not every requirement is the same and are ready to develop and produce special fall protection solutions for your individual needs.
- Securely packaged for undamaged deliveries: Our shipping team attaches great importance to ensuring that your products do not suffer any damage during transportation. That’s why we pack your order carefully and securely. For larger orders, we use pallets to ensure not only safe transportation but also smooth unloading on site.
- Fast solutions for urgent orders: For particularly urgent orders, we offer express transportation throughout Europe, which usually takes between 2 to a maximum of 6 days. This allows you to receive your products even faster and push ahead with your construction project without delays.
- Sustainable packaging for the environment: Our commitment to sustainability also extends to our packaging. We use recycled material for our packaging and proudly display the appropriate seal. Even our filling material is made from recycled paper to reduce environmental impact and conserve resources. Your satisfaction and the protection of our environment are of paramount importance to us and we are committed to achieving these goals.
You can rest assured that your orders are in good hands with us, from packaging to delivery.
